What Our FAQ Section Actually Covers
Most questions we get fall into a handful of categories: how to create and verify an account, how to move money in and out using GCash, Maya, or InstaPay, which games are available and how to find them in the lobby, and what to do when something doesn't go as expected. We've organized answers around those real situations rather than generic platform
descriptions. Each answer is written to give you the actual step or fact — not a pointer to somewhere else. Where a process has multiple steps, like confirming a withdrawal via your e-wallet app, we spell those out directly. Access to any feature depends on local law and is available only where permitted for eligible players. If your question is time-sensitive, live
chat connects you to our support team faster than searching this page.
- GCash
- Maya
- InstaPay